WITHIN AUSTRALIA, NEW ZEALAND & UNITED STATES
- We offer standard shipping on all orders
- Shipping is FREE for all orders over $99
- For orders under $99 a flat shipping rate of $10.95 applies.
- $15 for Express Postage (Aus Only)
REST OF THE WORLD
- $25 Flat Rate for all other international orders.
- Note: International orders are posted with untracked postage
AVERAGE SHIPPING TIMES:
AUSTRALIA STANDARD: 3 – 5 working days (Mon-Fri)
NOTE: Western Australia (WA) 7 – 10 working days (Mon-Fri)
AUSTRALIA EXPRESS: 1 – 3 working days (Mon-Fri)
NOTE: Western Australia (WA) 3 – 5 working days (Mon-Fri)
USA + REST OF WORLD STANDARD:
USA: 10 – 20 working days (Mon-Fri)
Rest Of The World: 10 – 20 working days (Mon-Fri)
DISPATCH & SHIPPING INFORMATION
- Mucle Nation items will be dispatched the same day if ordered by 12pm AEST. We dispatch all orders within 1 - 2 business day. Please remember the postman doesn't work on weekends and public holidays, but we will get your order out to you as soon as possible.
- Once your order is on its way to arriving in your hot little hands, you will receive an email notification with tracking details to follow the progress of your delivery.
- Don’t be alarmed if it takes a little longer, especially if your delivery address is remote or rural, sometimes the postman is super busy, especially around public holidays and the festive season.
- Note: If your items are returned to us as the incorrect address was entered at checkout and your item needs to be re posted out. We will invoice you $10.95 for the new postage.
Note: We use Australia Post and couriers to deliver your parcel and are not held responsible for any delays, return to senders caused by these services.
* Special busy periods: during new range launches, re-stocks & sales please allow an additional 1-3 days on-top of the above (this also includes express items).
* Public Holidays: not included as delivery days
* Next working day delivery: does not include Saturday or Sunday as a delivery day
All prices are in Australian dollars. The prices within the online store DO NOT include relevant overseas duties and other custom charges that you may incur.
Note: there is no tracking provided on International postage.
All products are sold on a Delivery Duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on receipt. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing any orders for international shipping. It is the responsibility of customers to check local customs regulations before placing an order for shipping outside Australia
International shipping can take up to 20 business days to arrive
We only ship orders Monday to Friday, during office hours, and do not operate on public holidays. In the event of a product being out of stock when you order, we will contact you directly.
We will email you to confirm your order and again when we ship it. Rural areas may require additional delivery time. Please allow up to 10 days for your items to arrive after you receive the shipping confirmation, Longer for International Orders.
Once your order has been shipped, it is in the care of the postal service. We are not liable for any errors made by these services and are not held responsible for any delays, return to senders caused by these services.
Once you have received your parcel, please open it with care. We cannot be liable for any items damaged during the opening of your parcel.
Our collection of flattering activewear is sourced directly from the wholesalers allowing you to have a fast, hassle-free shopping experience. This also means that if you have purchased items from different brands you'll receive different parcels. eg. If you order from two different brands you'll receive two parcels.... it'll feel like opening two birthday presents instead of one: )
PRE ORDERS / BACK ORDER
If you ordered a pre order / back order item (as outlined in the item name and / or in the item description), any other items in your order may also not be shipped out until the pre order delivery date. This also includes if Express Postage was selected.